We eDrive Your Business Forward

Standard installation takes 3-5 business days after site survey and agreement signing. For urgent requirements, we offer expedited installation within 24-48 hours for an additional fee. Wireless installations are typically faster than fiber installations.

We offer symmetric internet speeds ranging from 10 Mbps to 1 Gbps, with pricing starting from PKR 1,500 per Mbps. All our business internet plans include symmetric upload and download speeds, which is essential for businesses using cloud services and video conferencing.

Our business internet services typically require a 12-month contract. However, we also offer flexible short-term options for events and temporary setups. Contact our sales team to discuss your specific requirements.

Yes, static IP addresses are available with all our business internet plans. Multiple static IPs can be provided for businesses requiring them for hosting services, VPNs, or other specific needs.

yLinx vCloud is built on enterprise-grade VMware infrastructure featuring ESXi hypervisors, vCenter management, high-speed SAN storage arrays with SSD technology, and multi-gigabit networking (10G/25G). This ensures maximum performance, reliability, and security for your virtual machines.

Yes, you can upgrade your vCloud plan at any time. Upgrades are typically processed within 1-2 hours, and you only pay the prorated difference for the remaining billing period. Downgrades can be scheduled for the next billing cycle.

All vCloud plans include automated backups. Starter plans include daily backups, Business plans include hourly backups, and Enterprise plans include real-time replication to a secondary location. Custom backup schedules can also be configured.

Yes, you can install any operating system that is compatible with VMware. We provide templates for popular OS including various Linux distributions (Ubuntu, CentOS, Debian) and Windows Server versions. You can also upload your own ISO images.

We provide cPanel with all our hosting plans, which is the industry-standard control panel for managing websites, emails, databases, and other hosting features. cPanel makes it easy to manage your hosting account without technical expertise.

Yes, depending on your plan. Starter plan supports 1 website, Business plan supports up to 5 websites, and Professional and Enterprise plans support unlimited websites. All websites share the allocated resources of your hosting plan.

Yes, we offer free website migration from your current hosting provider. Our technical team will handle the entire migration process with minimal downtime. Just provide us with your current hosting credentials and we'll take care of the rest.

We guarantee 99.9% uptime for all hosting plans. Our infrastructure uses enterprise-grade hardware with redundant power, network, and cooling systems. In the rare event of downtime, we provide service credits as per our SLA.

SmartSense is yLinx's complete call center solution that enables businesses to handle inbound and outbound calls efficiently. It includes features like intelligent call routing, IVR menus, call recording, real-time analytics, agent monitoring, and CRM integration capabilities.

SmartSense is highly scalable and can support anywhere from 5 agents for small call centers to 500+ agents for enterprise operations. The system grows with your business, and you can add or remove agents as needed.

Yes, SmartSense supports integration with popular CRM systems. When a call comes in, the system can automatically display customer information from your CRM, enabling agents to provide personalized service. Custom integrations can also be developed.

SmartSense provides comprehensive real-time and historical reporting including call volume, average handle time, agent performance, queue statistics, abandoned calls, and custom reports. Dashboards can be customized to show the metrics most important to your business.

Our ERP solution includes comprehensive modules for Finance & Accounting, Inventory Management, Sales & CRM, Purchase Management, HR & Payroll, Manufacturing, Project Management, and Business Intelligence Reporting. Modules can be implemented individually or as a complete suite.

We offer both deployment options. Our cloud-based ERP runs on yLinx vCloud infrastructure and requires no hardware investment. On-premise deployment is also available for businesses with specific compliance or security requirements.

Yes, our ERP solution is highly customizable. We can customize workflows, reports, forms, and add custom fields to match your specific business processes. Our team will work with you to understand your requirements and configure the system accordingly.

Implementation timeline depends on the scope and modules being deployed. A single module can be implemented in 2-4 weeks, while a full ERP implementation typically takes 3-6 months. We follow a phased approach to minimize disruption to your business operations.